As soon as you visit our website Kompas Security or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and securely store it. If you have any questions or want to know what information we have about you, please contact us. We may adjust this privacy statement if necessary, and we recommend checking it regularly to stay informed about any changes. This privacy statement was last modified on October 1, 2023.

Table of Contents

1. When do we apply this privacy statement?
2. Who uses your data?
3. Whose data do we use?
4. How do we obtain your data?
5. What data of yours do we use?
6. What do we use your data for?
7. How long do we retain your data?
8. With whom do we share your data? 
9. Where do we store your data?
10. How secure are your data with us?
11. What can you ask from us?
12. What rules apply to this privacy statement?
13. Which cookies do we use?
14. What do we do with data from minors?
15. Do you have a question about this privacy statement?

When do we apply this privacy statement?
This privacy statement applies to all personal data we process and to all domains related to us. This includes the personal data of anyone who has had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please check the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Who uses my data?
Kompas Beveiliging is responsible for the website http://kompassecurity.com/ and, therefore, the organization responsible for using your personal data as described in this privacy statement. The complete details are:
Kompas Security
Weteringkade 97A
2515AM The Hague
81838964

Whose data do we use?
We process the personal data of anyone who has had contact with us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners.

How do we obtain your data?
We receive the data directly from you when you:

• visit our website
• create an account
• fill in data on our website
• contact us via email, phone, or other means 
• give consent for its use to one of our partners

What data of yours do we use?
We use the following data:

• name 
• gender
• residential or business address
• email address
• phone number
• payment details
• place of birth
• date of birth
• job title

What do we use your data for?
We only use your personal data for the purpose for which we are allowed to use it:
– we have obtained your consent to use your personal data.
– we use your data because, as a customer, we want to provide you with the best service, and we cannot do that without this information.
– we use your data to comply with the law, such as keeping data for the tax authorities there is an emergency, and you are unable to give consent.

How long do we retain your data?
We retain your personal data for as long as required by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer, we keep your data according to the legal retention period of seven years. After that, we only keep your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we retain specific data about you, please contact us.

With whom do we share your data?
We may provide your personal data to others. We only do this if:
– we have obtained your consent to use your personal data
– you are a customer of ours
– we need to do so to comply with the law
– there is an emergency situation in which you are unable to give consent

Where do we store your data?
We process your data within the European Economic Area (EEA). This means that we also store your data within the EEA. If you have any questions about this, feel free to contact us.

How secure are your data with us?
We have taken many measures to secure your data as well as possible, both organizationally and technically. We have secured our systems and various communication methods to ensure that your data does not fall into the hands of others. Your data is safe with us. We also ensure that your data is only used by people who have been authorized by us. If you have questions about the specific way of securing, please contact us. When we share your data with others, they are also obliged to handle it with the same care as we do. If you notice otherwise, please let us know.

What can you ask from us?
Because we use your personal data, you have various rights. We list these rights for you below.

Right to information
We must explain to you in an understandable and clear manner what we do with your data and what control you have over it. Therefore, we extensively explain in this privacy statement which data we collect from you and how we handle your data.

Right to access
You may always ask us to see the data we have about you.

Right to rectification
You may ask us to correct your data if it is incorrect or incomplete.

Right to object
You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to data we use for direct marketing. For example, you can inform us that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

Right to data portability
If you are a customer of ours or have given consent for the use of your data, you may ask us to send you the digital data we have about you. This way, you can transfer that data to another organization if you wish.

Right to restriction
You may ask us to limit the use of your data. This means that, in certain cases, we may only keep your data but not use it.

Right to be forgotten
You may ask us to delete all data we have about you. We will then delete all data that can be traced back to you. In some cases, we may not be able to delete your data yet or may not be allowed to do so. For example, we must keep some data for the tax authorities for 7 years.

Right to lodge a complaint
You may file a complaint about how we handle your data. If you have a complaint, we would like to resolve it for you. For that, please contact us. You may also file your complaint with the Dutch Data Protection Authority. Of course, we hope it doesn’t come to that, but in the worst-case scenario, you can also go to court. In that case, it is the court in the place of establishment of Kompas Security that will handle your complaint.

How do I submit a request or complaint?
Send your request or complaint to us via info@kompasbeveiliging.nl. We will process your request or complaint within 30 days. If there are multiple requests or complaints, or if your request or complaint is complex, this may take more time. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will request your data to ensure that you are the correct person whose personal data is involved.

What rules apply to this privacy statement?
Our privacy statement must meet various conditions. You can find these conditions, in particular, in the General Data Protection Regulation (GDPR). In addition, the general rules that apply according to Dutch law are applicable to our privacy statement.

Which cookies do we use?
You can indicate which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website to you so that its use becomes easier and more personal. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website. We use the following types of cookies on our website:
functional cookies, such as session and login cookies for tracking session and login information

What do we do with data from minors?
We do not specifically target minors with our website or as an organization. This means that if you are under 18 years old, you need permission from a parent or guardian to use our website. If you are a minor when you visit our website or webshop, we assume that you have obtained this permission before your visit.
Do you have a question about this privacy statement?

Do you have a question about our privacy statement?

Feel free to contact us by sending an email to info@kompasbeveiliging.nl. We are happy to help you.